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Minn. Health Department promises improvements to flu nurse line
Friday, October 23, 2009
MINNEAPOLIS (AP) - State officials are conceding Minnesota’s new nurse hot line was overwhelmed by flu patients on its first day, and they’re pledging to make improvements.
Assistant Health Commissioner Craig Acomb (AY’-kohmb) says operators took 2,100 calls from 11 a.m. Wednesday to 8 a.m. today, and that doesn’t count those who got busy signals and gave up.
He says that call volume is “unprecedented” and no one expected that so many flu sufferers would call seeking help.
posted in: Minnesota
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